1. Introduction

At Spanance, Lda we value and protect your privacy. This Privacy Policy explains how we collect, use, and protect personal data in compliance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Policy applies to all users of our website [www.spanance.com] and to any personal data processed by Spanance in the context of its activities as a Contract Development and Manufacturing Organisation (CDMO) operating in the pharmaceutical industry across Europe.

 

2. Data Controller

Spanance, Lda
Registered Office: Rua de São Miguel, 1069, 6120 – 777 Mação, Portugal
Company Registration No.: 515512060
Email: info@spanance.com

Spanance determines the purposes and means of processing personal data within its corporate and regulatory activities.

 

3. Data We Collect

We may collect and process the following types of personal data:

  • Identification and contact data: such as name, company, position, email address, and telephone number.
  • Professional data: including area of expertise, business role, and communication records.
  • Technical data: IP address, browser type, device information, and website usage data (collected through cookies or analytics tools).
  • Regulatory data: only where required for compliance purposes (e.g., pharmacovigilance or quality-related reporting).
  • Other data: voluntarily provided through business enquiries, partnership requests, or professional correspondence.

We do not intentionally collect sensitive personal or health-related data via this website unless legally required for regulatory or safety purposes.

 

4. Purpose of Processing

Personal data is processed strictly for legitimate business and regulatory purposes, including to:

  • Respond to professional or partnership enquiries;
  • Manage business relationships and communications;
  • Ensure compliance with regulatory and quality requirements;
  • Provide updates on Spanance’s services, capabilities, and corporate information (where consent is given);
  • Maintain and improve website functionality and user experience;
  • Fulfil legal and ethical obligations within the pharmaceutical sector.

 

5. Legal Basis

We process personal data on one or more of the following legal bases:

  • Consent – when you have explicitly agreed to the processing of your data (e.g., newsletter subscription);
  • Legitimate interest – for business communication, relationship management, and website operation;
  • Legal obligation – to comply with regulatory or industry-specific requirements.

 

6. Data Sharing and Transfers

We may share personal data with:

  • Authorised service providers (e.g., hosting, IT support, analytics), under strict confidentiality agreements;
  • Regulatory authorities or competent bodies, when legally required;
  • Business partners and affiliates within the European Economic Area (EEA) and, where applicable, outside the EEA under adequate safeguards (e.g., EU Standard Contractual Clauses).

Spanance does not sell or disclose personal data for marketing purposes.

 

7. Data Retention

Personal data will be retained only for as long as necessary to achieve the purposes outlined above or as required by law. Once no longer needed, data will be securely deleted or anonymised.

 

8. Data Subject Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data;
  • Restrict or object to processing;
  • Withdraw consent at any time (where applicable);
  • Request data portability.

To exercise these rights, please contact info@spanance.com. We will respond in accordance with applicable law.

 

9. Data Security

Spanance implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

 

10. Cookies

Our website uses cookies to improve functionality and analyse usage.
You can manage or disable cookies through your browser settings.

 

11. Updates to this Policy

Spanance reserves the right to update this Privacy Policy periodically. Any revisions will be posted on this page with the updated date.

Last updated: October, 2025